Remote Service Engineer - Imaging Systems

Remote Service Engineer - Imaging Systems page is loaded Remote Service Engineer - Imaging Systems Apply locations Copenhagen time type Full time posted on Posted 4 Days Ago job requisition id 520550 Job TitleRemote Service Engineer - Imaging SystemsJob Description

Please submit your CV in English

In this role, you have the opportunity to

Work with Nordic customers and mainly with our Nordic hospitals As a remote engineer for DXR and IGT systemsand be part of our strong Remote Service team. Opportunities are available to work from another location.

The business is part of the Philips Customer Care Center and is responsible for technical support in the Nordic region.

You are responsible for

• Perform troubleshooting and action assessment
• Take steps to resolve issues that have arisen
• Recommend the Customer Care Center and local service organization the next step to solve the customer's problems and what spare parts are required
• Technical support to the local service organizations
• Follow-up and monitoring of service assignments
• Perform security updates
• Establish and develop a good collaboration with our customers and internally at Philips
• Ensure that you are up to date on new technologies that may affect Philips products within your own modality.
• Some part of the service involves work at the customer site

You are a part of

A committed team that works hard together for our customers and likes the developing environment that prevails in Remote support and its development. Together with your manager, we will design a personal development plan so that you can actively grow in your role. We offer you a chance to be part of an exciting organization in constant development.

To succeed in this role, you should have the following skills and experience

• We believe you have a technical education at university level or similar, Masters / Bachelor's degree, in medical technology or IT
• At least 3-5 years of work experience from working as an engineer in medical technology or equivalent environment.
• Experience and knowledge of remote technical support
• Good experience and knowledge of DXR is an advantage
• Fluent Danish and English - a must
• Another Nordic language is an advantage

In return, we offer you

Philips focuses on improving people's lives through meaningful innovation. You will be a part of this by, together with various parts of the organization, offering our customers solutions that include high-tech medical equipment at the forefront. You will work with colleagues who have many years of experience in the field and will be an important part of continuing to develop the processes and work.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions .

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At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep &
Respiratory Care and Personal Health.

We’re committed to building a diverse and inclusive workplace culture where people feel heard, valued and connected. Because we know the possibilities are unlimited when people feel empowered to grow and succeed together.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

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