Service Engineer (M/K/D)

As a service engineer, you will be based in the Danish office in Skovlunde, and work with the Nordic market for Battery Energy Storage (BESS). Furthermore, the Service Engineer’s responsibilities will be:

• Execute service work on Batteries Energy Storage Systems according to Hitachi Energy standard processes.
• Deliver quality customer service to customers. Perform preventative and corrective maintenance at site or from remote.
• Identify technical problems and make analysis through remote or on-site activities in different areas (service, installation and commissioning, retrofits, technical assistance)
• Utilize the HE remote connection tools to collect data from the installed fleet and provide meaningful data analytics.
• Work in close cooperation with the R&
  D and engineering team to identify digital solutions and support the expansion of the service scope on the Hitachi Energy BESS installed base.
• Collaborate with the service engineering team to finalize spare parts list and time schedules for the planned maintenance.
• Act as the resolution owner of the cases opened by the customers.
• Keep the assigned fleet database always up to date in terms of system configuration.
• Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.

• 2 + years of relevant experience in a service engineering position
• Experience within BESS, power electronics, or renewables is preferable
• Excellent oral and written communication skills in English
• Proactive approach when solving tasks
• Leadership skills and mentality
• Great communication and stakeholder management skills
• Ability to navigate a complex organization
• Responsible and accountable

• You get to be a part of a pioneer within the renewable industry. You will join a global organization that has many opportunities for both personal and professional development. Some of the benefits provided include health insurance, flexible and remote work, full-time accident insurance and free mobile phone (to be used both privately and for the company).
• The organization is informal, and colleagues like to help each other in everyday life. Hitachi Energy is characterized by a good working environment with good colleagues and a collaborative work culture.
  

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